Warranty
Aventra Technologies Warranty
A 3-month limited warranty on all refurbished devices, covering hardware faults arising under normal use.
What is covered
All refurbished devices sold by Aventra Technologies include a 3-month limited warranty covering hardware faults arising under normal use.
What is not covered
The warranty does not cover accidental or physical damage, liquid damage, misuse, unauthorised repairs or modifications, loss or theft, software-related issues, or normal wear and tear. Batteries are consumable items and are covered where confirmed to be defective, but not for normal deterioration in battery capacity.
Claims and remedies
All warranty claims are subject to assessment by Aventra Technologies. Where a valid fault is confirmed, we will repair the device, replace it with an equivalent device where appropriate, or provide another remedy in accordance with applicable South African consumer law. This warranty does not limit customers' rights under the Consumer Protection Act.
Lodge a claim
Contact Aventra Technologies on 081 345 3587 or at info@aventratechnologies.co.za with your order number and a description of the fault.